NED Pay is a feature within the N.APP (Ned’s Club app), that allows you to pay for food and drink in the Club quickly and easily. There’s no need to ask a server – view your tab, automatically apply any special offers and credits, pay your bill and get a digital receipt, all from your phone.
1. Open the N.APP
2. Read and accept the NED Pay terms and conditions
3. Add your Ned’s Club membership card to your Apple Wallet
4. Add a credit or debit card as your default payment method
If you forget to pay your bill, we’ll settle it using the default payment method on file and send you a notification confirming that your bill is now closed. Your e-receipt will be available to view in the N.APP. If we’re unable to process your payment, a member of the team will contact you by email or phone to settle your bill.
If you have a valid offer available, it will be automatically applied and visible in the N.APP on your tab when you tap ‘Settle Bill’. It will also be detailed on the e-receipt saved in your receipts in the N.APP. If you don’t settle your bill before leaving the Club, you won’t be able to redeem an offer against your bill.
NED Pay can now be used at all our Clubs – currently, in the Club spaces only.
You can use NED Pay to pay for any food and drink that you order in the Clubs. NED Pay also stores a copy of all your receipts, so you’re able to download them. Tickets to events and classes purchased in the N.APP will be charged to the card that’s associated with NED Pay.
Please note, the payment details associated with NED Pay are separate from your membership subscription/dues fees as these are billed separately.
NED Pay is an in-app functionality, so you need your phone to open, view and pay your bill.
You can’t order food or drinks using NED Pay. Once you’ve opened a tab and ordered with your server, you’ll be able to view all the items ordered and the balance of your tab.
Yes, you can use your physical membership card to open a tab. We recommend presenting your digital card, stored in your Apple Wallet and the N.APP, to open a NED Pay tab.
NED Pay is only available on iPhones.
You’re able to add multiple cards to NED Pay and select your preferred payment method each time you close your tab. We accept Visa, Mastercard and American Express in all of the Clubs, as well as Apple Pay.
Yes, you’ll be able to see your credit balance and can use it to pay for food and drink in the Club with NED Pay (please note, credits will only be visible until they date they are valid to).
Yes, however, when you want to pay, please tell your server that you’d like to split the bill. They will take your guest’s part of the bill first and deduct the amount from your total. You’ll then be able to settle the remaining balance of your bill in the N.APP with NED Pay.
Please note, the member who opens the tab must be the one to settle it.
We recommend double checking your bill before closing your tab and leaving the Club. This will give you a chance to query any problems with your server.
If you have any queries once your payment has been processed, please contact the Club or membership team directly.
If a refund is required for a payment made using NED Pay, the balance will be returned to the payment card used.
If you have any queries once your payment has been processed, please contact the Club directly at membership@nedsclub.com (DC) or membership@thened.com (Doha, NY and London).
All NED Pay receipts are stored in your account in the N.APP. Go to your account, select NED Pay and then Receipts to view them. If you require a physical receipt, your server will be able to print you one.